Privacy Policy

Welcome to LuxeFlora.co. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our inquiry services.

1. Information We Collect

We collect information that you voluntarily provide to us through our contact forms and inquiry pop-ups, including:

  • Contact Information: Name, business email address, and phone/WhatsApp number.

  • Business Details: Company name, professional role, and project requirements.

  • Technical Data: IP address, browser type, and usage data collected via cookies to improve your browsing experience.

2. How We Use Your Information

We use the collected data exclusively for professional business purposes:

  • To respond to your wholesale inquiries and provide price quotes.

  • To process sample orders and coordinate global shipping.

  • To send occasional updates regarding our new collections or seasonal catalogs (only if you have opted in).

  • To improve our website functionality and user experience.

3. Data Sharing and Disclosure

LuxeFlora does not sell, trade, or rent your personal information to third parties. We may only share data with trusted third-party service providers (such as international couriers or secure payment gateways) necessary to fulfill your orders and services.

4. Cookies and Tracking

Our website uses cookies to enhance performance and analyze traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain features on our site.

5. Data Security

We implement industry-standard security measures (including SSL encryption) to protect your data from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights (GDPR Compliance)

If you are located in the European Union or other regions with specific data protection laws, you have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction or deletion of your personal information.

  • Object to the processing of your data for marketing purposes.
    To exercise these rights, please contact us at sales@luxeflora.co

7. Third-Party Links

Our website may contain links to our social media profiles (YouTube, Facebook, etc.). We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

LuxeFlora reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact our data protection team:

LuxeFlora.co
Email: sales@luxeflora.co
WhatsApp: +86 181 6005 4335
Location: Chengdu, China